Services

Always ready for top performance

Always ready for top performance
Always ready for top performance

Unplanned downtimes and machine failures lead to efficiency and productivity losses and cause incalculable costs. Aerzen therefore relies on the principle "prevention is better than cure". Regular maintenance, first-class original spare parts and tailor-made service contracts extend the life cycle of Aerzen machines and ensure the highest level of efficiency, reliability and cost-effectiveness. The result: maximum planning security, full cost control and transparency, increased operational safety and perfect system availability.

Missing or improperly carried out maintenance can lead to premature wear, impaired functionality and longer downtimes. If production has to be stopped due to unplanned repairs, high sums in the six-figure range can quickly add up. The good news: simple preventive measures help to avoid this worst-case scenario. Aerzen service contracts and original spare parts combine 160 years of practical experience, application knowledge and technological expertise and ensure high machine and system availability with the best cost efficiency.

Aerzen service contracts: The right support level for every need

Aerzen service contracts stand for excellent support, consistent customer orientation, fast response times as well as financial planning and investment security and are a guarantee for optimal support, reliable operation, the highest quality and minimal downtime. They are tailored to the specific needs of the customer and allow plenty of scope for individual agreements. Whether basic version or all-round carefree package: Aerzen service contracts simplify processes and relieve resources. This allows the customer to concentrate fully on their core tasks and does not have to worry about maintaining their blowers and compressors.

Highly qualified and experienced specialist staff

Over 200 experienced service technicians are on duty every day around the globe. They have completed globally valid safety training and are therefore certified for countless areas of application. Every maintenance call includes service protocols developed specifically for Aerzen units, which are continuously improved and developed further. They optimally cover the necessary scope of work, which contributes significantly to long-term operational reliability and consistent value retention. This includes, among other things, the regular inspection and replacement of wear components such as piston rings, bearings, seals, V-belts, air filters, compression sleeves, oil filters and oil. Of course, an automatic reminder of the maintenance and inspection dates is sent.

OEM quality is the best basis for perfect machine availability

Only parts from the "Original Equipment Manufacturer" (OEM) guarantee the highest quality and reliable use. Despite the standardization of the names, there are design differences that can drastically reduce the service life in extreme cases. Aerzen original spare parts are specially designed for Aerzen compressors and blowers. They have optimal compatibility and enable full functionality for smooth operation and a long machine service life. The decentralized spare parts storage and supply and reliable logistics ensure rapid availability. A defined range of over 2,500 different standard parts is constantly kept in stock in the spare parts hubs.

Always a good choice: Aerzen service kits

If you want to save time and money, you can rely on the tailor-made Aerzen service kits. The delivery program includes around 1,000 different, carefully assembled kits with exactly the parts that are needed for maintenance and repair as well as the longevity of the Aerzen units. Each individual kit is assembled and packaged according to the order. No more working through parts lists, no more hassle due to incorrect orders or deliveries. Long waiting times and unnecessary downtimes are a thing of the past. If it is urgent, Aerzen delivers goods in stock within 24 hours, even for older machine models.

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